❓How to View More Than 90 Days of Transactions in Propio

Edited

By default, when you connect a client’s bank account in Propio, we automatically import the last 90 days of transactions.

But if you need to work with a longer historical period, whether for onboarding, cleanup, or tax prep, you can activate the Catch Up Add-On.


🚀 What Is the Catch Up Add-On?

The Catch Up Add-On gives you extended access to historical transactions of one client. With this upgrade, you can:

  • 📅 Pull up to 24 months of bank transactions directly via the bank connection

  • 📄 Upload unlimited months of PDF bank statements

  • ✅ Perfect for:

    • Onboarding new clients

    • Retroactive bookkeeping

    • Tax season preparation


💵 One-Time Cost

  • $200 USD per client

  • One-time payment


🛒 How to Activate It

  1. Go to the client’s page in Propio.

  2. In the Configure section, click the gear icon ⚙️.

  3. On the new screen, open the Client Details tab.

  4. Click the blue button labeled “Catch Up Add-On.”

  5. Confirm your purchase by clicking the green “Buy Catch Up Add-On” button.

  6. Once activated, Propio will begin importing up to 24 months of historical data.

  7. You’ll also be able to upload older PDF bank statements for additional months.


✅ How to Know If Catch Up Is Active

After activation, you’ll see a green downward arrow below the “Catch Up” header on the main Clients screen, just like when a bank account or ledger is connected.

If the client does not have Catch Up active, you’ll instead see an orange exclamation mark (!) in that same location.


📩 Questions?

If you’re unsure whether Catch Up is right for your use case, send us a message through support chat or book a quick call. We're happy to help.

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