Reconcile a Bank Account - Connected Banks
Bank reconciliation confirms that your client's books in Propio match the actual bank records. For clients with connected bank accounts, Propio pulls transactions automatically and flags any discrepancies — so you're not comparing line by line, you're reviewing and resolving what doesn't match.
Steps
- Click Reconciliation in the left sidebar
- You'll see all connected bank accounts and credit cards (checking, debit, money market, credit cards, etc.). Each account shows a monthly timeline — months with a checkmark are reconciled, months with an exclamation mark are pending
- Hover over a month marked with an exclamation mark to see its status:
- Discrepancy Found — click Start Review to investigate
- No discrepancy — click Finalize Reconciliation directly without opening the review
- If you clicked Start Review, Propio displays all transactions requiring attention under the Review Needed tab. Review and post each transaction — the reconciliation summary updates in real time showing the current difference between your ledger balance and the bank balance
- Once the difference reaches zero, click Save Reconciliation to finalize — Propio records the reconciliation date and locks transactions on or before that date from further changes
💡 Tip: Reconcile monthly rather than at year-end. Catching a discrepancy in the same month it occurs takes minutes to resolve — catching it six months later can take hours.
Common Issues
- Discrepancy won't reach zero? Check for duplicate transactions, missing entries, or transfers that weren't properly matched. Use Drill Down from Reports to Transactions to investigate specific balances.
- Transactions missing from Review Needed? Confirm the bank account is still connected and syncing correctly.
Related Articles
- Record Transfers Between Accounts
- Drill Down from Reports to Transactions
- Reconcile a Bank Account - Banks Statements